This cross-border trade dispute emerged in January 2026. The overseas buyer fully settled payment for customized steel accessories as agreed in the proforma invoice, yet the seller held back all shipments long after the promised delivery date, stopping the buyer’s construction project and triggering substantial financial losses. The client retained our law firm to resolve the conflict.
Our firm’s professional legal capabilities formed the successful settlement. Our lawyers systematically sorted complete payment records, invoice clauses and delivery agreements, then integrated China’s Civil Code and CISG provisions to clearly identify the seller’s fundamental breach of contract. We issued standardized legal demand letters with clear time limits and detailed liability consequences, conducting targeted, polite yet firm multi-round negotiations.
With our strong legal basis and mature cross-border dispute handling experience, our team fully clarified the seller’s legal risks of litigation, compensation and legal fee reimbursement. After thorough communication, the seller recognized its default liability and committed to immediate full shipment. We resolved the dispute efficiently and safeguarding the client’s legitimate commercial interests.